What Information We Collect:
For "Registered Users Only" community members, we will ask you to register so we can provide you with better service and keep you informed of important updates to our website. You can choose not to supply us with this information. In that case, you can still visit most of this website, but you may not be able to access protected "Registered Users Only" community member areas, and certain customer services.
In addition, under certain circumstances (and only on a volunteer basis), we may ask you to provide us with information about yourself and your interests so that we can better understand your needs and provide you with better service. You can choose not to supply us with your personal information. In that case, you can still visit most of this website, but you may not be able to access protected areas, and certain services. If you do provide us with information about yourself or others, we will not share this information with anyone without express permission.
What Information Do We Collect?
As part of our Services, NextGenGroup.co uses technologies such as "session" and "persistent" cookies (small data files that we transfer to your computer), Log Data, and third-party analytics services to collect and analyze information on the domains, IP addresses and web browsers from which people visit our website. This includes things like your search preferences, saved searches, and certain aspects of your interactions and use of the Services. We use this data to track trends in our site traffic and for making improvements. This information is collected on an aggregate basis and is not associated with a particular individual.
At any given time, the following data and information about a user may be collected:
- IP Address
- Browser type
- Operating system
- Email address
- Tracking cookie information
- Registration cookie information
- Referring web page
- Web pages visited
- Your mobile carrier
- Your computer or mobile device type
- Search terms
You can set your browser to warn you before you collect a cookie. If you choose to disable cookies in your browser, you can still access most of our website but you may not be able to experience all of the website’s features and functionality.
Why We Collect Information from You:
NextGenGroup.co provides multiple products and services focused on the real estate industry and related industries. For example, we use information we collect through the Services to:
- Provide our Services to you
- Improve our Services to you
- Manage our customer relationship with you
- Provide you with customer support
- Process payments to us
- Analyze your use of or interest in our Services
- Help you to find the most relevant information for your situation by customizing our Services to optimize your experience
- Communicate with you via email, telephone, mobile text (SMS), or postal services
- Update you with residential real estate and mortgage-related news and information
- Tell you about products or services that may be of interest to you (if you allow us to do so)
- Put you in touch with the right people to buy, rent, sell, or research real estate, obtain a mortgage, or optimize the information we provide to those parties to initiate a productive and efficient relationship
- Perform the functions described to you at the time of collection
How We Share Your Information:
In regards to "Non-Personally Identifiable Information", in order to provide and improve our Services and to share relevant ads with you, we use and disclose to our service providers and advertising and analytics partners non-personally identifiable information that we collect, including cookie data and Log Data. We may also share anonymous profiles of users who view a property with "Real Estate Professionals", but when we do this we will not re-identify these anonymous profiles by combining them with personally identifiable information.
In regards to Direct Contact with a "Real Estate Professional", use of any contact forms available through our website, or a call made to a "Real Estate Professional", we may share personally identifiable information that you share with us and information about your use of our Services with the party you requested to contact. This may include data that you input, such as home search criteria, saved searches, the web pages or information that you view through the Services, activity alerts or Log Data that we collect as you use the Services. "Real Estate Professionals" that you have chosen to contact may receive subsequent information collected by us about your use of the Services, including Log Data.
When you use any social network sharing function we include with the Services (for example, sharing on Facebook), your sharing activity will be processed through a third party's site or service. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable these features to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. These third parties' privacy policies, not ours, govern the collection and use of the information collected on those sites or networks.
Some parts of our Services allow Users to submit and view User-Generated Content (UGC). This includes such things as posting a question, an answer, a comment or review. When you post UGC, other Users will be able to see certain information about you, such as your username or handle. You should be aware that any personally identifiable information you submit in the form of UGC provided by you can be read, collected, distributed or used by other Users and could be used by third parties to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to include in the UGC you provide through the Services.
We may display personal testimonials from users on our website in addition to other endorsements. WIth your consent we may post your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us by sending a message from our Contact forms.
We may release personally identifiable information when we believe that doing so is appropriate to comply with applicable laws such as to comply with a subpoena, regulations or legal requests; to enforce or apply our policies and guidelines; to initiate, render, bill, and collect amounts owed to us; to protect our rights or property; to protect the safety of our Users; to address fraud, security or technical issues; to prevent or stop activity that we consider to be illegal or unethical; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
This website and Services are not intended to be used by children under 13, and we do not knowingly collect or store any personally identifiable information about persons under the age of 13. If we learn that we have collected personally identifiable information of a child under 13, we will take steps to delete such information from our files as soon as possible.
We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. For example, when you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer (SSL) technology. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot absolutely guarantee the protection of any information shared with us.